Customer Testimonials
They always answer my phone calls and get my questions answered. They go out of their way to get proper equipment for us when we need it.
They make scheduling service work easy, and their technicians do good work.
They’re very responsive. They usually send a guy right out. Always seem to take care of it and do a very good job of following up. They’re extremely knowledgeable. They’re a very good company, that’s why we’ve had a contract with them for a long time.
They are a good vendor to work with, and I like the services that they provide to us, I would recommend them to others.
We’ve never had any problems working with JIT. The service work is always done on time.
The rental equipment is in excellent condition and works great.
They provide quality service work. It’s easy to schedule, and they complete it on time.
JIT has excellent equipment, its service technicians are excellent, and they are my preferred company to work with for our equipment needs.
Ordering parts is easy. If there is ever a problem, JIT is quick to resolve it, and the parts personnel are knowledgeable.
The sales and part personnel provide great customer service and have excellent communication skills.
The guys there are great, and they had the equipment in stock and got it to us quickly.
JIT is fantastic. We had some issues on our side during the rental process. JIT was patient and understanding of the situation and did everything they could to help us out.
JIT took good care of us.
They had the equipment when nobody else did.
They were very competent, they understood our needs and didn’t just try to sell us a piece of equipment.
They have good customer service. They get us the equipment quickly and have good equipment availability.
The biggest thing for us is the service. If we have issues, they’ll come out either same day or next day. For example, we use wrappers to wrap our pallets, and recently we had a wrapper go down during an extremely busy time for us. I contacted the service line, and they were closed. I put a 911 call out and within a half hour I got a phone call back from JIT. They reached out to their service tech, Lee, who finished his dinner and was here within 30 to 45 minutes after eating his supper. The wrapper was repaired. We have a lot of stories like that. They come out whenever we need them.
I’ve been with Sonwil for 27 years and have worked with JIT ToyotaLift for pretty much my entire career here. I can tell you that we’ve never wanted to work with anyone else. Any time we’ve needed forklifts, pickers, or sweeper scrubbers, we always go to them.
For the past 20 years, Cummins has had a working relationship with JIT. The relationship has been built around trust, quality of work, and providing equipment that meets or exceeds our needs. Our relationship continues today because of the commitment of their management and staff to do so. The day to day service of their on-site staff continues to drive the relationship and provides us with the needed up time of our equipment.
The technicians work well on our equipment and are easy to work with.
We ask them to do 10,000 things and they always jump through hoops. It’s a very personal service. They’re very accommodating.
They always show up on time and do a great job.
Never had any issues with them, and they are a good vendor to work with.
They are friendly and professional.
They have good customer service. They get us the equipment quickly and have good equipment availability.
They do a great job! I have no complaints!!!
They are friendly and professional.
I have no complaints with this company. They are great!
I’ve been working at Iovate for six years, and we’ve been using JIT for 17 or 18 years. We have purchased 45 pieces of material handling equipment from them for our operations.
